Making Your Systems Smarter

Welcome to Ferndown IT Support,
a Pure IT subsidiary.

Contract Support

Tailored to your business

We provide customised IT support & services tailored to the needs of your business, and the specific requirements that your working standards may need us to adhere to.

From conception to delivery, we understand that each business is different, and that services & support plans that work for some businesses won’t necessarily fit all of your needs. This is what separates us from other IT providers; we customise your support plan around you, tailoring each detail to the needs of your business. 

Positive Feedback
Based on this month's helpdesk
customer feedback


Cloud Services

Modernise your business

Cloud services are a flexible way to expand your IT infrastructure without capital expenditure; the cloud is full of modern technologies that benefit today’s ever-growing businesses.

You’d be surprised by just how much of your current infrastructure can now be moved to, or replaced by, a service in the cloud. We can remotely manage your Anti-Virus, Wi-Fi extenders, routers, and so much more from our integrated cloud systems, meaning less hassle for you and less interruption. Get in touch to bring your systems into 2020.

Hosted Telecoms / VOIP

Join the VOIP Revolution

This is our flexible, cost-effective solution that removes the need to purchase a telephone system up-front. We call this Purefone. Use our cloud telephony system & join the VOIP revolution.

We provide transparent pricing, so you know how much you’re paying per user, as well as add-ons like voicemail & call forwarding. We deploy Polycom handsets which are specifically designed to work with the hosted VOIP system, so you can get the most desirable call quality available; let’s have a chat & we can take you through the other bonuses.

  • Enterprise Grade Service

    An enterprise grade hosted platform (Broadsoft) running on the UK's biggest enterprise grade network (BT)

  • Feature-Rich License Model

    Our license package is bigger, better & more inclusive than market leaders; our high-quality handset is inclusive too.

  • Better QoS

    Our quality of service (QoS) is end-to-end, delivering a consistent & better customer experience than market leaders.


An attack can happen at any time. Are you prepared?

Cyber Security

Added Layers Of Security

We provide cyber security audits and awareness training to your users to help keep your data safe, exposing potential issues and sorting them before they become a problem in themselves.

We can supply anti-virus and encryption software for extra protection, and mobile device management for an added layer of security.​ Our specialist grade WatchGuard firewalls can also be implemented to not only protect, but also filter the incoming/outgoing data on your network at a granular level, giving you full control of what’s allowed in & out.


Getting You Connected

Get connected faster with our 5-star rated networking service. Whether you need business fibre, a leased line, or ADSL, we can get you connected and are always on-hand to help out.

We’ve got an expert internet & telecoms team ready to assist you in your next networking project. We use the same supplier for internal fibre/broadband/leased lines, so you know you’re getting the best of the best. After something faster? Talk to us about EFM, FTTP & our leased line packages; we’re sure you’ll find something to love. 

Andrew Keast

MIA Sports Solutions

[Pure IT's] extensive knowledge is backed up with a very high level of service which gives us both the time and confidence to concentrate on growing our own business.

I would have no hesitation in recommending them to any potential client.

Superfast Hosting
  • LiteSpeed Hosting (~200x faster than Apache)
  • 1GB of storage (more on request)
  • User Accessible Hosting Area
  • 2FA/MFA Enabled Access

Web Design

Our Creative Genius

Using our LiteSpeed servers, we can provide you with superfast hosting to keep your website as speedy as it is gorgeous (well, gorgeous if it was designed by us anyway).

We implement SEO strategies to keep your SERP rankings ahead of the game, an effort which is designed to drive more of your potential audience to your website. Following this, we’ll produce a high quality SEO report. Our in-house web designer will take you through his bespoke plan & proposed milestones, so you’re kept in the loop every step of the way.